Privacy Policy

Information we collect

When you order or create an account, we collect your name, contact details, delivery address, and order history. Payments are processed by Pesapal — we do not see or store your card details on our servers.

How we use it

We use your information to process and deliver orders, provide support, send order updates, and — only if you opt in — share new drops and style notes. We do not sell your personal data.

Payment processing

M-Pesa and card payments are handled securely through Pesapal, our payment processor. Your payment details are submitted directly to Pesapal and are governed by their privacy practices.

Cookies & analytics

We use essential cookies to keep your cart and session working, and Vercel Analytics to understand aggregate, privacy-friendly usage trends. This helps us improve the store and does not identify you individually.

Data sharing

We share information only where it is needed to fulfil your order — with our delivery partners to ship to you, and with our payment processor (Pesapal) to take payment. We do not share your data for unrelated marketing.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can unsubscribe from marketing at any time. Contact us and we will action your request promptly.

Contact

Questions about your privacy? Email us at support@eredaia.com and we will be glad to help.